How do I reset my password?
Modified on: Mon, 10 Oct, 2016 at 3:49 PM
If you're having trouble logging in to your AllTrails account, forgot your password, or would like to reset your password, click here: http://alltrails.com/users/password/new
There is also a "forgot password" link on the Log In screen in both the iOS and Android app.
After submitting your email address and clicking the blue button, you will receive an email with instructions for resetting your AllTrails password. If you don't see this email in your inbox after a few minutes, please check your spam/junk folder.
If you have any trouble reseting your password please email firstname.lastname@example.org and we'll be happy to issue you a temporary password.
Login Not Found
A "login not found" error when resetting your password means we don't have an account under that email address. Most often this means that you have registered using a different email address or you simply haven't created an account with us yet. You can sign up for an AllTrails account by clicking here: http://alltrails.com/users/sign_up
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