All annual AllTrails Pro subscriptions auto-renew each year from your sign-up date using the same credit card used when purchased.
If you would like to update your credit card on file, you can do so by following these steps:
Pro subscription purchased via desktop or laptop computer:
- Using a desktop or laptop computer, log into your AllTrails account on https://www.alltrails.com
- Hover over your name and select 'Settings' in the drop down menu
- Click the 'Update Billing Info' link in the right sidebar under Account Settings
- Update your Billing Information and click 'Save Changes'
Pro subscription purchased via iPhone app:
Payment information for purchases on your iPhone is managed through your Apple ID. To change or remove your Apple ID payment information, click here.
Pro subscription purchased via Android app:
Payment information for purchases on your Android is managed through your Google Play account in the Google Play Store. To change a subscription payment method, click here.
If you have any questions at all about your account status or whether you purchased Pro via the web or an app, you can contact our team at firstname.lastname@example.org.
For information on how to edit or change your subscription renewal settings, click here.