AllTrails+

AllTrails+ features

• Getting started with AllTrails+
• How to download maps to your phone for offline use
• What is Live Share (formerly Lifeline)?
• Introducing: Advanced Conditions
• Introducing: Trail previews
• How to download another member's activity map

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AllTrails+ subscription

• How to turn off auto-renew for AllTrails+ subscriptions
• How to re-enable auto-renew for your AllTrails+ subscription
• Using a free trial for the AllTrails+ subscription
• Requesting a refund for an AllTrails+ subscription
• AllTrails+ subscriptions and family sharing
• Why is my account not showing as 'AllTrails+' in the app?

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Billing

• What forms of payment does AllTrails accept?
• How do I update my credit card information?
• Why was my credit card declined?

Gifts & Merchandise

• How can I purchase an AllTrails+ subscription as a gift?
• How do I redeem my AllTrails+ gift subscription?
• I already have an AllTrails+ subscription through iTunes or Google Play — how can I redeem the gift I received?
• Where can I purchase AllTrails branded merchandise?