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confused about alltrails support



  • Official comment

    Hi all - Thanks for reaching out and my apologies for the inconvenience. Unfortunately, our forum host requires a separate login that is different from your login. You can create an account by clicking 'Get a password'. 

    We're working with our providers to try to prevent this additional step, so we apologize for any inconvenience this has caused. If you have any questions, please let me know.

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  • Kevin Carlyle

    I think they're supposed to have SSO setup but it's broken.

    It said I have an account, and I've never signed in here before.

    I reset my password to the same and got in.

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  • Alienheartbeat

    thanks.  it is good to see the confusion is universal.

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