AllTrails will occasionally send promotional offers and product updates to our members.
If you aren't interested in receiving these notifications and want to unsubscribe from them, you can update your preference on the bottom footer of any marketing email you've received. Just scroll to the bottom footer of the email, then click the 'here' link within 'Manage your preferences or unsubscribe here.' You'll then need to check the box next to 'Unsubscribe from all' and click 'Save my settings' to stop all marketing emails.
You can also adjust these settings via the website or mobile apps:
Via iPhone or Android app:
- Tap 'Profile' on the bottom navigation bar
- Tap the Settings icon () at the top right corner
- Tap 'Email Preferences'
- Select 'Subscribed' or 'Unsubscribed'
Via desktop or laptop:
- Log in to your account on https://www.alltrails.com
- At the top right of any page, hover over your profile image and in the drop-down select ‘Settings’
- Click 'Email Preferences' under Account Settings on the right sidebar
- Check 'Unsubscribe from all' to stop all marketing emails
- When you're finished editing your preferences, click 'Save my settings'
Note: If you unsubscribe, you'll still receive transactional emails related to your account (i.e. reset password requests), as well as required legal notices.
This article explains how to change the email address associated with your AllTrails account.