Before you delete your AllTrails account, please can contact our customer support team at support@alltrails.com if there is anything we can do to help or make things right.
If you do decide to delete your AllTrails account, you can do so by following these steps:
Via desktop or laptop computer:
- Log in to your account on https://www.alltrails.com
- Hover over your name and in the drop-down select 'Settings'
- Click on 'Delete Account' under Account Settings on the right sidebar
- Let us know how we can make AllTrails better for you in the future (optional) then click the 'Delete Account' button
For information on how to make your profile private, click here.