How do I turn off auto-renew for my subscription?

It's easy to update your renewal settings however, the steps to disable auto-renewal will vary depending on which platform you used to purchase AllTrails+. If you have any questions about your account or whether you purchased AllTrails+ via the web or app, contact support@alltrails.com.

NOTE: If you disable auto-renewal on your account, you will still have access to AllTrails+ for the remainder of your yearly billing period.

You can change your annual subscription renewal settings by following these instructions: 

AllTrails+ subscriptions purchased via desktop or laptop computer:

1. Log in to your account on https://www.alltrails.com/login
2. Hover over your profile image at the upper right corner and in the drop-down select 'Settings'
3. Click 'Turn Off Auto-Renew' in the right sidebar under 'Account Settings'
4. Click 'OK' to confirm that you want to cancel your AllTrails+ auto-renewal

NOTE: If you purchased an annual subscription, and do not see your subscription listed in your iTunes or Google Play subscriptions, you likely upgraded to AllTrails+ via our website. You should proceed to follow the steps above.

For more information on how to update your credit card on file, click here.

AllTrails+ subscriptions purchased via the iPhone app (iTunes):

1. Go into your iPhone's settings
2. Tap on Apple ID, iCloud, Media & Purchases
3. Tap on Media & Purchases
4. Tap on Subscriptions
5. Select AllTrails
6. Scroll to the bottom and select 'Cancel subscription'
7. Select 'confirm' to cancel*

*If you do not see the option to cancel, only to resubscribe, you have already successfully disabled auto-renewal and no further action is needed. If need be, you can contact Apple's support team here for help: https://getsupport.apple.com/?caller=cups

AllTrails+ subscriptions purchased via the Android app (Google Play):