Lifeline is an AllTrails+ feature that keeps your friends and loved ones informed while you are out on the trail. With Lifeline, you can select up to 5 safety contacts who will be able to track:
- Your planned start and finish time + date
- The trail route you plan on following
- Your total tracked distance and elevation gain
- Your real-time location on a map plotted against your planned route
You can quickly send pre-formatted status updates to your safety contacts with just a tap while you are out on the trail. Most importantly, if you are overdue for your scheduled finish time, Lifeline will automatically alert your safety contacts and share your last tracked coordinates.
Anyone with an email address or cell phone number can be a safety contact. Safety contacts do not need to download the AllTrails app or have an AllTrails account to view your real-time location.
How do I setup Lifeline?
Lifeline is built within the Navigator tool in the AllTrails app. Follow these steps to use Lifeline as an AllTrails+ user:
- Open the AllTrails app
- Tap on 'Navigate' on the bottom navigation bar
- Swipe up on the navigation info drawer to see more options and then select 'Lifeline'
- Toggle the bar to turn on 'Lifeline'
- Tap 'Add Contact' to add safety contacts by manually entering them in or choosing to 'Add from Contacts' (this will require granting the AllTrails app permission to access your contacts)
- Load a map so that your safety contact knows where you'll be
- You can select from an existing map of yours, or tap the overflow menu (three dots) >> 'Create Map' to select a custom map area instead of a specific route
- Select your activity type and edit your start and end times, if needed (will default to a 2-hour activity)
- Tap 'Send' in the top right corner when you're finished
- Note: Android users will need to grant permission for the app to set 'Alarms & reminders' for this feature to work
- Begin recording your activity by tapping the green 'Start' button on the screen
As long as you are within reach of a data signal (i.e. LTE, 5g), your safety contacts will receive a text message and/or email with a unique URL. They can use this link to view your status and real-time location via their web browser. They will also receive any notifications or updates that you send via Lifeline while you are out on the trail.
Once you clear or save your activity, your safety contacts will be messaged and will no longer be able to see your real-time location. Location tracking only works when you’ve turned on Lifeline and are actively recording your activity using the AllTrails app.
Does Lifeline require a data connection to set up?
- You'll need a data signal when setting up your Lifeline to send out your activity details and unique tracking URL to your safety contacts. You will also need a data signal to edit an active Lifeline. Messages sent when out of data signal will be queued up to send when you return to signal.
What happens when I don't have a data connection while out on the trail?
- The ability for safety contacts to view your real-time location tracking is dependent on a data connection. If you encounter limited GPS or data connectivity while out on the trail, your safety contacts will see delayed tracking information until you are back in range of a signal. AllTrails does not guarantee coordinate accuracy.
Who can see my location with Lifeline?
- Anyone with your unique Lifeline URL can see your real-time location tracking (data signal permitting) but only while you are actively recording your activity with the AllTrails app, with Lifeline turned on, and within a data signal. As soon as you end your activity recording, you'll be prompted to end Lifeline and real-time location tracking will stop.
Why do I have to load a map into Navigator to use Lifeline?
- Lifeline is built to keep your friends and family informed, and in the event that your adventure takes you to a place where there isn't a data signal (and thereby no real-time location tracking), the pre-loaded map allows your safety contacts to know your planned start/end location as well as the route you are intending to follow. If something happens to you while you are on the trail, your safety contacts will be notified if you don't check in by your planned end time. They can pass this vital information to the local authorities for any search and rescue process.