Sending us your crash reports helps our developers resolve bugs more quickly and efficiently. If you encounter a crash or a bug in the AllTrails app, you can send us a log file immediately after it happens by following these steps:
- Ensure a mail app is installed on your iPhone Android device (this will be used to send the log attachment)
- Open the AllTrails app and reproduce the issue
- Tap on 'Profile' on the bottom navigation bar
- Tap on 'Settings'
- Tap on 'Email Us' which will automatically attach a log file to your email
- Describe the issue you were seeing, how you reproduced the problem, etc
- Send the report to either email@example.com or firstname.lastname@example.org depending on which app you use