Subscription & Billing

AllTrails Pro Subscription

• Do you offer a free trial for an AllTrails Pro subscription?
• Does the Pro subscription work with Family Sharing?
• Why is my account not showing as 'Pro' in the app?
• How do I change my subscription renewal settings?
• How do I request a refund for my Pro subscription?

Billing

• What forms of payment does AllTrails accept?
• How do I update my credit card information?
• Why was my credit card declined?