We're aware that there may be some processes that present themselves as errors but have a different root cause and may be not be errors at all. These links will direct you to the correct troubleshooting steps for these issues that you may be seeing. If your issue is not shown here, feel free to browse the rest of the forum or reach out to us at firstname.lastname@example.org.
Profile & Subscription
- Cannot Sign In
- My Pro Status Not Showing Up
- My Gifts Redeem Code is Not Working
- Reset Password Shows "Login Not Found"
- Reset Password Shows "Invalid Token"
App Specific Features
- I Have a Pro Subscription and can’t Download Maps
- My Map is not Loading
- My Map Disappears from the Recorder When I'm Offline
- My Shared Recordings/Maps/etc are not Appearing for other Users
Web Specific Features
Please sign in to leave a comment.