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PRO Navigator loses stats after hike finished

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6 comments

  • Charlie Budd

    The same thing has happened to me the last couple days. 

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  • Safer Arion

    Soooo... are my "0.0" mile hikes eventually going to be properly logged or am I just SOL?

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  • Bob Frommer

    I'm having the same issue on my non-pro version.  For a month now it resets every other hike/bike to zero.  Hope this can be fixed!

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  • Michael Wilbur

    I just signed up for pro today and tried out the navigate option and had the same issue.  It tracked my info while on the hike and I saved it and when I got home I found out all the stats were gone.  It saved the completion of the hike but no times or distances were recorded

     

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  • Bob Frommer

    Received response from AllTrails support that this known bug has been fixed.  Users must upgrade to the latest client (I uninstalled/reinstalled).  Thank you AllTrails support.

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  • Becky

    Same thing has happened to me 3-4 times in the past month.  Super frustrating.  I checked and I am on the latest version, but I uninstalled/reinstalled anyways to see. 

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