AllTrails subscriptions auto-renew each year using the same bank card that was used for the original purchase.
You can update the bank card we have on file for you by following these steps:
AllTrails subscription purchased via desktop or laptop:
- Using a desktop or laptop computer, log into your AllTrails account
- Hover over your profile image, then click 'Settings'
- Click 'Account' at left under 'Settings'
- Scroll down to the 'Payment method' area, then click the 'Update payment method' button
- Enter your new payment details and click the 'Update' button to save them
Note: If your subscription is through AllTrails.com, but you don't see a 'Payment method' area in your account settings, this may mean that you're logged into the wrong account. You can confirm whether you're logged into your Plus or Peak account by hovering over your profile image, clicking 'Show profile', and checking for a Plus or Peak badge above your name at the left. If you don't see a badge, this means that you're logged into a free account, and that your subscription is linked to a different AllTrails account.
AllTrails subscription purchased via iPhone app:
Payment information for purchases on your iPhone is managed through your Apple ID. To change or remove your Apple ID payment information, click here.
AllTrails subscription purchased via Android app:
Payment information for purchases on your Android is managed through your Google Play account in the Google Play Store. To change a subscription payment method, click here.