AllTrails+ gift subscriptions are delivered by email or a printed PDF. They contain a redemption code and a link or instructions to redeem on the web. When redeemed, the AllTrails+ subscription will be applied to your account for the length of time that was gifted.
You'll be able to easily redeem your gift directly on our website on our gift redemption page. If you received your gift via email, you'll also be able to click the link in the email to access the redemption page. If you aren't already logged into your AllTrails account, you'll be prompted to log in before applying your gift coupon; you can then follow these steps:
- Click through the link in your email, or visit https://www.alltrails.com/redeem
- Enter your gift coupon code, then click 'Redeem'
- You'll receive confirmation that the subscription has been successfully applied to your account
That's it! Credit card information isn't required to redeem your gift. For gifted annual subscriptions, you'll receive a reminder email several days before your subscription expires with the option to add a credit card and continue your subscription.
What if I already have an AllTrails+ subscription?
If you already have an active AllTrails+ subscription that was purchased on our website, you'll be able to redeem the gift subscription as outlined above. The time value of the AllTrails+ gift subscription will be applied to your existing subscription. Once you've redeemed the gift subscription on your account, you will not be charged for your regular subscription until your gift term expires.
Note: If you have an active AllTrails+ subscription through the Apple App Store or Google Play, you'll need to cancel your subscription and allow it to expire, prior to redeeming the gift. Due to restrictions on adjusting this payment method, we aren't able to modify subscriptions purchased via the Apple App Store or Google Play directly, which includes automatically adding gift subscription time to an existing subscription. Learn more about cancelling your existing app store subscription to redeem your gift.