Our Customer Support Team is available Monday through Friday from 6am-5pm PDT, excluding U.S. holidays.
You can contact our team directly by submitting a request via our contact form or by sending an email to firstname.lastname@example.org. You can also email us through the iPhone or Android apps by following these steps:
- Make sure you have a mail app installed on your phone (Apple Mail, Gmail, etc.)
- Open the AllTrails app
- Tap on 'Profile' on the bottom navigation and select 'Settings'
- Select 'Email Us' and send your message
We are a small team tackling hundreds of inquiries each day. We appreciate your patience as we do our best to get back to each email in a timely manner.