AllTrails members can now use HSA or FSA funds they've already set aside to purchase Plus or Peak memberships. If Flex determines that your membership is eligible for HSA/FSA payment, you can save on Plus or Peak by paying with pre-tax dollars.
Availability and eligibility
Flex will appear as a checkout option on AllTrails.com to US-based AllTrails members purchasing new Plus or Peak annual memberships.
You'll be prompted to complete a short telehealth consultation within Flex's secure checkout. If the consultation determines that you qualify, you'll be able to use your HSA/FSA card to complete the purchase. After you've placed your order, Flex will send you a secure link to download your Letter of Medical Necessity and itemized receipt to send to your HSA/FSA administrator to validate your purchase.
HSA/FSA funds can only be used for new Plus or Peak membership purchases, and can't be used toward the following:
- Renewals of existing memberships
- Gift memberships
- Merchandise in the AllTrails Gear Shop
- Apple App Store membership purchases
- Google Play Store membership purchases
HSA/FSA-funded purchases can't be used in combination with Plus or Peak promotional discounts or free trials.
How to pay with HSA/FSA
If you don't yet have an AllTrails account, you can create one at alltrails.com/login.
If you already have an account, make sure that you're logged in with the email address that's linked to the account you want to upgrade to Plus or Peak.
Once you've successfully logged in on the AllTrails website, head over to our HSA/FSA landing page to start the checkout process.
From there, choose the membership you'd like to purchase (Plus or Peak). This help article explains the features and benefits of each membership tier. The Peak membership includes all Plus membership features and benefits.
You'll then be able to select 'Flex | Pay with HSA/FSA' as your payment method, which will redirect you to Flex's secure checkout. If your eligibility is confirmed by Flex after completing their telehealth consultation, your HSA/FSA card will be charged, and you'll be sent back to AllTrails.com to start exploring your new Plus or Peak membership.
Frequently asked questions
What is Flex and what is their relationship with AllTrails?
AllTrails has partnered with Flex to enable qualifying members to use their Health Savings Account (HSA) or Flexible Spending Account (FSA) to pay for new Plus or Peak memberships. This means you can use your HSA or FSA debit card to buy these memberships with pre-tax dollars and save an average of 30%.*
*Savings are based on your tax bracket. Examples are illustrative only; consult a professional advisor or visit fsafeds.gov/support/savingscalculators for more information. Your eligibility depends on your circumstances and your healthcare plan. You can visit withflex.com/legal/disclosures for more information.
What is a Letter of Medical Necessity?
Some products and memberships require documentation from a licensed healthcare clinician stating that they're necessary to treat or manage a specific medical condition. If the product/membership requires a Letter of Medical Necessity, Flex facilitates a chat-based telehealth consultation that is then reviewed by a licensed healthcare clinician. The letter is typically provided within 24 hours.
I just purchased a new membership with Flex. How will annual renewals work?
Your new Plus or Peak membership will be set to auto-renew annually, charging the HSA/FSA card that you have on file with Flex. Flex will reissue the Letter of Medical Necessity for you for the next 12-month period. A new receipt will be generated for your renewal charge.
You can view your membership purchase receipt(s) and your Letter of Medical Necessity at any time at https://www.withflex.com/portal/.
To ensure that your renewal processes smoothly, make sure that the HSA/FSA card you have on file with Flex has sufficient funds and is linked to your current employer and healthcare plan.
My payment through Flex was processed successfully, but now I don't see Plus or Peak status reflected on my account.
The most common explanation for this is being logged into different AllTrails accounts on different devices. If this is the case, you can try logging out on the device where you aren't seeing Plus/Peak status, and then logging back in with an email address you think you might have used on AllTrails.com when purchasing your new membership.
If you try this and still can't find your Plus or Peak membership, you can email us at support@alltrails.com and we'll work with you to get you back into your paid account.